ORDER, DELIVERY, WARRANTY & PAYMENT INFORMATION
ORDER INFORMATION
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With every bespoke non-stock Pod signed order we will require a 25% deposit. Full balance prior to delivery.
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With every Stock Pod signed order we will require payment in full prior to delivery.
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In the unusual event you wish to cancel your order during production, we apply a percentage charge as follows.
Stage 1 - Materials - 25% of the total cost
Stage 2 - Milling and Forming - 50% of the total cost
Stage 3 - Construction - 75% of the total cost
Final Stage - Detailing - 95% of the total cost
DELIVERY & ACCESS
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When considering one of our pods please think about the access, the ground it will sit on and allow 4-6 weeks delivery as every pod is handmade to specification.
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We will ask you to take photographs and measurements to verify access (please see T&C's). Don't worry we will guide you through the process. Delivery is charged as extra and depends on your location.
WARRANTY & GUARANTEES
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Please see our T&C'S. Also, please note delivery charges are non-refundable. As with all outdoor furniture annual maintenance will be required to preserve for years to come.
PAYMENT METHODS
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We accept all major Credit/Debit Cards & Bank Transfers